I. Internet risks- give examples of four things that can go wrong with a transactional site?

First of all, the biggest issue that we must face is the security problem while we use the transactional website. As a customer may not only loss the money, but also personal information. And the company may loss the trust of their customers. Furthermore, we will face the difficulties and problems, when we are using the transactional websites. Communication is more difficult than normal business as face to face. Therefore, this a big challenge for customer service of online-business. Moreover, it is hard that distinguish whether the goods, which be displayed on the screen, is good or not, because the goods are not touchable and may use the fake picture. Finally, the transactional website wills loss the customers who have not a computer or knowledge or skills such as old people.